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Shipping Policy

Anime Threads Hub
Last updated: 22-11-2025

Thank you for shopping with Anime Threads Hub.
This Shipping Policy explains how and when your orders are processed, shipped, and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days.
During peak periods, processing times may be slightly longer.

You will receive an email confirmation once your order has been placed and another notification when your order has been shipped.

2. Shipping Times

Estimated delivery timeframes:

Domestic Shipping (Australia)

  • Standard shipping: 3–10 business days

  • Express shipping (if available): 1–4 business days

International Shipping

  • Standard international: 7–21 business days

  • Delivery time may vary depending on customs clearance, destination country, and courier services.

Please note: These timeframes are estimates and not guaranteed.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Your delivery address

  • Weight or number of items

  • Chosen shipping method

Promotional free shipping may be offered during certain periods.

4. Tracking Information

Once your order is shipped, we will send you a tracking number via email (if applicable).
Tracking updates depend on the carrier and may take 24–48 hours to appear.

5. Customs, Duties, and Taxes

For international orders, the customer is responsible for:

  • Customs fees

  • Import taxes

  • Any additional charges required by their country

Anime Threads Hub is not responsible for delays caused by customs.

6. Lost, Delayed, or Damaged Packages

If your package is delayed or lost:

  • We may open an investigation with the carrier

  • We may issue a replacement or refund depending on the outcome

If your order arrives damaged:

  • Contact us within 7 days of delivery

  • Provide photos or videos of the damage

  • We will review the issue and offer a solution

7. Incorrect Address

Please double-check your shipping address at checkout.
If an incorrect or incomplete address is provided:

  • We are not responsible for delivery issues

  • Re-shipment fees may apply

Contact us immediately if you made an error so we can attempt to correct it before dispatch.

8. Contact Us

If you have questions about your order or need assistance, reach out to:

Anime Threads Hub
Email: AnimeThreadsHub.info

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